Privacy Policy

At Chelsea Jones Designs ("we", "our", "us"), your privacy matters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.chelseajones.com, contact us, or use our design consultancy services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

• Fill out our contact form
   
• Request a consultation or quote
   
• Subscribe to a newsletter
   
• Communicate with us directly (via email, phone, or chat)
   

This information may include:

• Name
   
• Email address
   
• Phone number
   
• Company name
   
• Project details
   
• Any other personal information you choose to share
   

b. Automatically Collected Information

When you visit our website, we may automatically collect certain information such as:

• IP address
   
• Browser type and version
   
• Device information
   
• Pages you visit
   
• Time spent on pages
   
• Referring URL
   

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide services
   
• Improve our website and user experience
   
• Send relevant updates or newsletters (with your consent)
   
• Analyze website usage for marketing and performance
   
• Comply with legal obligations
   

3. Sharing of Your Information

We do not sell, trade, or rent your personal information. We may share information with trusted third parties only when necessary to:

• Deliver services (e.g. email marketing platforms, analytics tools)
   
• Comply with legal requirements or respond to lawful requests
   
• Protect our rights, privacy, safety, or property
   

All third-party providers are required to maintain the confidentiality and security of your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access the information we hold about you
   
• Request correction or deletion of your data
   
• Withdraw consent at any time
   
• Opt-out of marketing communications
   

To exercise any of these rights, contact us at: chelsea@chelseajones.com